ghaytbook

Refund and Returns Policy

Refund and Returns Policy

Last Updated: December 18, 2025

Thank you for shopping at GhaytBook. We strive to provide high-quality digital books and a seamless purchasing experience. Please read our Refund and Returns Policy carefully before making a purchase.

1. Digital Products

All products sold on GhaytBook are digital eBooks. Due to the nature of digital content, all sales are final. Once an eBook is downloaded or accessed, we do not offer refunds or exchanges.

2. Exceptions

While we generally do not offer refunds, we may consider exceptions in the following cases:

  • The eBook file is **corrupted, unreadable, or defective** at the time of delivery.
  • An **incorrect eBook** was delivered due to a technical error on our side.

If an exception applies, please contact our support team within 7 days of purchase for assistance. We may provide a replacement file or issue a refund at our discretion.

3. How to Request a Refund or Replacement

To request assistance for a defective or incorrect eBook, please provide the following information:

  • Your order number or proof of purchase
  • The title of the eBook
  • A detailed description of the issue (e.g., corrupted file, unreadable format)

Contact us at: support@ghaytbook.com

4. Refund Processing

If your refund is approved, it will be processed via your original payment method. Please allow 5–10 business days for the refund to appear on your account, depending on your payment provider.

5. Customer Support

We are committed to providing the best customer experience. For questions or concerns about your order, contact our support team:

GhaytBook
Email: support@ghaytbook.com

6. Changes to This Policy

GhaytBook reserves the right to modify this Refund and Returns Policy at any time. Any changes will be updated on this page with the new effective date. By purchasing from GhaytBook, you agree to abide by the latest version of this policy.